August 27, 2024

Visiting Nurse Association of Florida displays a legacy of compassionate care

6.3 min read| Published On: August 27th, 2024|

By Akers Editorial

Visiting Nurse Association of Florida displays a legacy of compassionate care

6.3 min read| Published On: August 27th, 2024|

A Proud History

For over 45 years, Visiting Nurse Association of Florida has been synonymous with exceptional home health services. Our journey began in 1976 with the vision of our founder, Patricia Quinn Crow, who was determined to ensure that patients discharged from hospitals continued to receive quality medical care at home. Patricia’s unwavering commitment to this cause led her to establish the first Martin County office for Visiting Nurse Association of Florida, marking the beginning of a mission to deliver compassionate care to patients in the comfort of their own homes.

Over the decades, Visiting Nurse Association of Florida has grown from its humble beginnings into a cornerstone of the home health care community. The dedication to our founder’s vision has been passed down through generations, solidifying our reputation as a trusted provider of home health services. 

Jennifer Crow, Patricia Quinn Crow and Don Crow celebrating an expansion for Visiting Nurse Association of Florida

Continuing a Family Legacy

As a third-generation family-driven business, Visiting Nurse Association of Florida holds a unique position in its deep-rooted commitment to both its patients and heritage. Our CEO, Jennifer Crow, expressed the significance of this legacy, stating, “Personally and professionally, carrying on this legacy is a profound honor. My grandmother’s pioneering spirit laid the foundation upon which we continue to build and expand, always with a focus on delivering the highest quality home health and senior care services.” 

The success of Visiting Nurse Association of Florida is the result of a collective effort from every department in the agency. Our dedicated clinical team, diligent administrative staff, and front-line workers collaborate seamlessly to ensure operations run smoothly and effectively. This collaborative spirit is at the heart of the organization, driving us to provide exceptional care to our patients. Each member of our team plays a vital role in the mission, and their hard work, dedication, and passion are the cornerstones of the company’s success.

L-R: Maranda Holt, RN, BSN, Erika Cruciger, RN

Skilled Team and Clinical Excellence

Visiting Nurse Association of Florida is renowned for its high level of skill and clinical expertise. Our team is comprised of highly qualified individuals who are passionate about providing exceptional care. Our nurses, therapists, and aides are licensed or certified and must pass a Level II background check, an extensive interview process, and training before joining our team. Additionally, our caregivers are covered by our workers’ compensation and liability insurance, ensuring they are protected while providing top-notch care. 

Our local physician liaisons include Maranda Holt, Erika Cruciger, and Dallas DelVisco. Erika, was recently featured as a Business Women of Style in The Villages. Erika is our Regional Director of Sales and a registered nurse with over 10 years of experience, specializing in cardiac care. As the home care specialist overseeing business development in Lake, Sumter, Marion, and Citrus counties, Erika exemplifies our commitment to clinical excellence and patient care.

What sets Visiting Nurse Association of Florida apart is our proven track record of delivering exceptional skilled and non-skilled healthcare. Our clinicians range from 

registered and licensed nurses to physical, occupational, and speech therapists, as well as medical social workers and home health aides. We offer a comprehensive range of services, including post-surgical and rehab care, chronic disease management, and wound care. Our flexibility in working with various insurances, private pay, and long-term care benefits ensures that we can meet the diverse needs of our patients.

Surveys consistently show that patients have better outcomes when healing in the comfort of their own homes. At Visiting Nurse Association of Florida, we believe in a patient-centered care plan tailored to the individual needs and goals of each patient. This personalized approach is integral to our success and the well-being of those we serve.

Community Impact and Involvement

At Visiting Nurse Association of Florida, our commitment to the community extends beyond providing home health care services. We are actively involved in senior community events, including The Villages tree lighting and other events, and we are dedicated to providing care to individuals regardless of their socioeconomic status. Our engagement with the community reflects our belief in giving back and supporting those who need our services the most.

Building and maintaining strong relationships with local medical providers is another key aspect of our community involvement. Our dedicated sales and clinical teams work closely with the community and medical providers to ensure our patients receive the care they need. Whether it’s long-term medical care or short-term rehabilitative care, our skilled nursing services are designed to assist patients in all phases of healing—from the initial diagnosis to restoration and recovery.

Our therapists play a crucial role in helping patients improve their strength, mobility, and endurance. They care for patients throughout the healing process, ensuring a smooth transition from hospital to home. Our home health aides are available for flexible hours, up to 24-hour care, depending on their unique requirements and preferences of each patient and their families.

Visiting Nurse Association of Florida team at The Villages tree lighting event.

A Legacy of Excellence

What truly sets Visiting Nurse Association of Florida apart is our extensive experience and commitment to personalized care. As a family-founded organization with nearly 50 years of experience, we have a deep understanding of the needs of our patients, as well as the best ways to meet those needs. Starting with a modest team of one office manager, one nurse, and one part-time physical therapist, we conducted 30 home health visits in our first month in 1976. Today, we are licensed to serve 22 counties throughout Florida and are excited to continue providing exceptional care in The Villages community.

Our journey is a testament to the power of a shared vision and the dedication of a team committed to excellence. We look forward to many more years of serving our community and continuing to make a positive impact on the lives of our patients. At Visiting Nurse Association of Florida, we are proud of our history, inspired by our legacy, and dedicated to a future of compassionate care.

Join Us in Making a Difference

At the Visiting Nurse Association of Florida, we believe in the power of compassionate care and the strength of community. If you or a loved one needs home health services, or if you are a healthcare professional looking to join a dedicated and skilled team, we invite you to connect with us. 

Together, we can continue to make a meaningful difference in the lives of our patients and our community. Join us in our mission to deliver exceptional care and support to those who need it most.

We also encourage you to support Visiting Nurse Foundation, whose mission is to promote community health and assist patients in improving their quality of life. To make a charitable donation to the Foundation or to learn more, please call our office or visit our foundation page at https://vnaflorida.org/visiting-nurse-foundation. Your contributions help us provide vital services to those in need and make a lasting impact on our community.

Visit our website at www.vnaflorida.org, call us at 352.520.2692 or stop by our office in the Villages to learn more about our services and how we can support you. 

Expert Clinical Home Care with a Personal Touch

What makes the Visiting Nurse Association of Florida unique?

Our organization is dedicated to providing exceptional home health care services, rooted in a long-standing tradition of excellence. We are an authentic Visiting Nurse Association, with a long history of the quality and expertise affiliated with our legacy. 

Our team celebrates over 45 years of clinical experience and expertise in areas such as cardiac care, ICU, orthopedics, wound care, and more. One of our unique strengths is that all our physician liaisons are RNs, allowing them to manage care, take orders, and troubleshoot clinical issues. 

How do we help reduce re-hospitalization for our patients?

Our nurses ensure follow-up appointments are made, and if issues arise, request earlier appointments. By coordinating care with the physician and regularly monitoring patients, we assess and intervene early to prevent re-hospitalizations. We also do a thorough medication reconciliation in the home, which helps improve outcomes.

How do we offer direct communication and interventions?

Patients can call us anytime, and we will guide them in the right direction, often preventing unnecessary hospital visits. We also support families and caregivers, providing education and peace of mind. Our job is to ensure they feel comfortable asking any questions and bringing up any issues.

We educate both patients and caregivers on treatment, discharge protocols, and red flags to look for, fostering a deeper understanding and personal connection with each patient.

Why should you choose Visiting Nurse Association of Florida? 

We tailor our care to meet the specific needs of each patient, offering a comprehensive ‘one-stop shop’ with both Medicare and personal care services. We prioritize quality over quantity, ensuring we are always ready to accept referrals promptly and provide top-notch service. Our readiness to accept referrals ensures physicians can trust us to deliver seamless, high-quality care.

How can families, caregivers, and physicians reach out for home health services?

Physicians, families and caregivers can reach out to Visiting Nurse Association of Florida by calling 352.520.2692 or by using the online referral form on our website at www.vnaflorida.org.

“I pride myself in my proactive approach. My team and I communicate directly with ordering physicians to get patients in to the office if issues arise, avoiding unnecessary hospital visits. We work for our patients, advocating for their needs, and acting as an adjunct to the physician’s practice. Our personal touch ensures we bridge the gap from acute care to our patient’s home, creating home care goals for longevity and healing.”

—Erika Cruciger, RN,
Regional Director of Sales

Erika Cruciger, RN, Regional Director of Sales

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