July 14, 2025
Spectrum Offers New Tech with XUMO Remote to Assist Seniors and People with Disabilities

By Gina Horan
Spectrum Offers New Tech with XUMO Remote to Assist Seniors and People with Disabilities

Advancing technology is opening doors for people living with disabilities, especially seniors and those with low vision, by making it easier to navigate a digital world that too often leaves them behind. That matters here in Lake and Sumter counties, where thousands rely on simpler, more intuitive tech to stay connected to family, entertainment and everyday life.
Spectrum’s latest push recently landed them on Forbes’ new “Accessibility 100” list, which highlights companies making a real impact for people with disabilities.
“Spectrum’s work is rooted in the knowledge that connection is important to everyone,” said Steve Raymond, vice president of accessibility. “Being a part of Forbes’ list is a tremendous honor that celebrates our efforts to deliver products built, developed and tested for accessibility.”
Much of that work is happening close to home. Spectrum is piloting new technology across Florida, including right here, with tools like the Xumo stream box and large button voice remote. These devices were designed from the ground up for older adults and people with disabilities.
The remote stands out with oversized, backlit buttons, high-contrast colors and larger font sizes that make navigating channels or menus much easier. Voice activation helps people skip the typical learning curve. A simple spoken command can pull up a favorite show or movie. Once everything is set up, it all ties back into the Spectrum TV app so people can keep watching the programs they already enjoy.
“It’s been very successful with senior centers,” said Patrick Paterno, Spectrum’s director of regional communications. “We have thousands of seniors and people with diverse disabilities throughout Lake and Sumter counties, and we’re adapting the technology with the aging population in mind.”
Local partnerships include short security lessons to spot phishing scams, library-on-demand tools and hands-on Xumo sessions to make sure residents feel comfortable before bringing the devices home.
“Once installed, voice commands are a game changer, especially for people who are blind or have low vision,” Steve added.
Spectrum also offers the Spectrum Access app, which syncs up to add full narration, audio descriptions and closed captioning so people can watch right alongside sighted friends without missing a moment. A dedicated Disability Support team is on call 24/7, routing customers directly to agents who understand accessibility needs.
As Lake and Sumter counties keep growing and the population trends older, this kind of technology is arriving at exactly the right time. It’s helping more local residents stay connected, entertained and included in ways that feel personal.
Gina moved to central Florida in August of 2021 from the San Francisco Bay Area. She has a bachelor’s degree in Linguistics and spent 10 years as a fashion editor, columnist and food writer for The Knight Ridder Newspaper group. She was also a photo stylist and covered concerts, fashion shows and festivals all over Northern California. In 2000, she joined KSAN radio as a morning show co-host and produced the news and sports content there for 4 years. She also covered travel, events and the restaurant scene for KRON-Bay TV. She is a veteran bartender and has worked in hospitality on and off since high school. Her passions include travel, road trips, history books, baseball, tasting menus and most of all, landing in a new city with no map or guidebook. Gina lives in Oxford with her mom, cats and baby hamster.