At Visiting Nurse Association of Florida (VNA), we recognize that veterans have already given so much through their service. As they age, many face ongoing medical needs or challenges related to their time in the military. While the U.S. Department of Veterans Affairs (VA) provides important benefits and services, understanding and accessing those resources can be a complicated and overwhelming process—especially during times of stress or illness.

That’s where VNA steps in. A licensed home care agency serving 22 counties across Florida, VNA has created a Veteran Services Team devoted exclusively to serving those who served our nation. This specialized team not only delivers high-quality skilled and non-skilled home health services—such as nursing, therapy, and home health aides—but also ensures that veterans and their families feel supported every step of the way.

“Our veterans deserve more than just care—they deserve advocacy, respect, and a team that understands the unique challenges they face,” says Lorna Maddin, Director of Veteran Services for VNA. “While the VA ultimately determines eligibility, our role is to walk alongside veterans and their families, helping them connect with the right departments and resources so they don’t have to face the process alone.”

With more than 40 years of partnership with the VA, and a Veteran Services Team that brings over a decade of dedicated expertise, VNA provides a level of support that few other home health agencies can match. This experience allows the team to anticipate needs, answer questions, and guide families.

Through VNA’s concierge approach, veterans are never left to navigate the system alone. From the moment a veteran’s home health doctor’s order is received, the team acts as a one-stop resource. Beyond coordinating home health care, VNA assists in connecting veterans with additional VA benefits such as pharmacy supplies, transportation to medical appointments, or communication with VA medical providers for ongoing needs.

Furthermore, the same trusted team members remain involved throughout the care journey. This continuity builds trust, fosters meaningful relationships, and allows veterans to remain safe in the comfort of their homes—preserving dignity and independence while receiving the care they earned.

At VNA, every veteran is treated like family. The team advocates tirelessly to ensure veterans receive the respect, support, and compassionate care they deserve.

You’ll never be alone with the VNA team on your side. Contact them today to learn how they can help.